Sales Policy – Fitness Store

Welcome to Fitness Store! Our Sales Policy outlines the terms and conditions regarding purchases made in-store and online. By making a purchase, you agree to these terms. Please read them carefully.

1. Product Availability

We strive to keep our product listings accurate and up-to-date. However, product availability is subject to change without notice. If an item is out of stock or discontinued, we will notify you as soon as possible, and any payments made for unavailable items will be refunded.

2. Pricing

All prices are listed in [Currency] and are subject to applicable taxes and fees. We reserve the right to adjust prices at any time without prior notice. Discounts, promotions, or special offers are only valid for the specified period and may not be combined unless stated otherwise.

3. Order Process

When you place an order, you will receive an email confirmation summarizing your purchase. Please review your order details carefully. In the event of any errors, contact us immediately. We reserve the right to cancel orders for reasons such as pricing errors, incorrect product descriptions, or suspected fraudulent activity.

4. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, etc.)
  • [List other payment methods like PayPal, direct bank transfers, etc.] All payments are processed securely, and your payment details will not be stored after the transaction is completed.

5. Shipping and Delivery

  • Domestic Shipping: We offer shipping across [Country/Region]. Delivery times vary based on location and shipping method chosen at checkout. Shipping costs are calculated at the time of purchase.
  • International Shipping: For international orders, additional shipping fees and customs duties may apply. These costs are the responsibility of the buyer.
  • Processing Time: Orders are typically processed within [X] business days. Delivery delays due to unforeseen circumstances (e.g., weather, holidays, or customs) are beyond our control.

6. Return and Exchange Policy

We want you to be fully satisfied with your purchase. If you are not completely happy with your item, you may return or exchange it under the following conditions:

  • Returns: You can return items within [X] days of receipt for a full refund or exchange. Items must be unused, in their original packaging, and accompanied by the receipt or proof of purchase.
  • Exchanges: If you would like to exchange an item, please contact us to ensure the desired product is available. Exchanges are processed once the returned item has been received and inspected.
  • Non-Returnable Items: Certain items, such as sale or clearance items, personalized products, and opened or used health/safety products, may not be eligible for return.
  • Shipping Costs for Returns: The customer is responsible for the shipping costs associated with returning items unless the return is due to an error on our part (e.g., wrong item shipped, defective product).

7. Cancellations

You may cancel your order before it has been processed or shipped. If your order has already been dispatched, please follow our return policy after receiving the item. We reserve the right to cancel orders at our discretion if necessary, and you will be notified in such cases.

8. Warranty

Most of our products come with a manufacturer’s warranty. Warranty claims should be made directly to the manufacturer as per their guidelines. Fitness Store is not responsible for warranty claims or repairs beyond the store’s return/exchange period.

9. Liability

While we aim to provide high-quality products, Fitness Store is not liable for any damages or injuries arising from the use of our products. Customers are advised to follow the manufacturer’s instructions and safety guidelines.

10. Customer Support

If you have any questions or need assistance with your order, please contact us at:

  • Email: [email protected]
  • Phone: +12814203670
  • Address: 4422 Green Tee Dr, Baytown, TX 77521, United States

Thank you for shopping at Fitness Store. We appreciate your business and are committed to providing you with excellent products and service!